In-House Collections
Improve Recovery. Protect Patient Relationships
At TSA Tech Group, our In-House Collection Services are designed to help healthcare providers recover outstanding balances without compromising the patient experience. We bridge the gap between unpaid balances and respectful, compliant collections—ensuring your revenue is protected while maintaining your reputation and patient trust.
What We Offer in In-House Collections:
• Patient-Friendly Communication
Professional, compassionate outreach via phone, mail, email, and SMS—designed to educate, not pressure.
• Customized Collection Strategies
Tailored plans based on balance age, patient profile, and your practice’s preferences or policies.
• Clear Account Statements & Follow-Ups
Transparent and easy-to-understand billing statements, followed by structured reminders and support.
• Early-Out Services
We manage accounts early in the aging process to reduce the need for third-party collections and preserve patient loyalty.
• Compliance with Federal & State Laws
All communication and collection practices follow HIPAA, FDCPA, and other relevant regulations.
Why Choose TSA Tech Group’s In-House Collection Services?
- Reduce bad debt write-offs
- Improve collections on patient-responsible balances
- Strengthen patient satisfaction through respectful engagement
- Avoid outsourcing to aggressive third-party agencies
- Maintain full visibility and control over the process